Governança de TI em universidades federais do Brasil: o caso da UFGD

Abstract

This paper analyzes elements of the implementation of IT Governance at the Federal University of Grande Dourados, seeking to compare UFGD 's process capability with other federal universities in Brazil. Possible levels of IT implementation impact the functioning of public and private institutions. Governance is the system by which organizations are directed, monitored and encouraged. Responsible use of IT resources makes it possible to better explore opportunities to maximize benefits by migrating from the status of a management object to being a governance object. The methodology used analyzes the application of IT Governance in federal universities using documentary data collection and survey application. The compilation of the data allowed the comparison of the process capability and institution practices, seeking to identify and understand points in which the UFGD needs intervention for improvements and that are difficulties already surpassed by other institutions. It was possible to notice that the definition and implementation of processes and policies inherent in IT Architecture requires the participation of the high administration in its life cycle. Thus, having mapped facilitators and inhibitors, process capabilities and responsibilities of the principles, this paper presents an intervention proposal that seeks to improve the cycle of IT Architecture in IT Governance of UFGD, in line with the principles presented by frameworks found in the literature.