Proposta de um índice de eficiência das equipes de fiscalização do corpo de bombeiros militar do estado de Mato Grosso do Sul

Abstract

In Mato Grosso do Sul, state law 4.335 / 2013 determines to the Military Fire Brigade, to carry out fire prevention, fire and panic and other risks activities, being responsible for the supervision of buildings, temporary occupations and other areas at risk, by means of technical surveys in these places. In order to fulfill this obligation, that institution employs teams of surveyors who travel throughout the state to fulfill the mission. Like any state activity, this service provided to the population presents a cost. Faced with a current economic scenario marked by the scarcity of public resources, it is important to measure the efficiency of these actions. The objective of this work was to create a proposal of an efficiency index of these survey teams, through the use of the performance measurement technique called Data Envelopment Analysis (DEA) or Data Envelopment Analysis, also known as border analysis. This statistical technique can be used to evaluate the relative efficiency of Decision Making Units (DMU), that is, it measures and evaluates the efficiency of an organization. In a period of 120 days, a total of 2038 surveys were performed, performed by fifteen DMUs. For this purpose, a software was designed by the researcher and made available to all surveyors in action. After analyzing and compiling the data, the Fit Boxplot technique was used to identify and exclude thirty-seven surveys considered outliers. The remaining data were submitted to the DEA and, thus, it was possible to classify the units as efficient and inefficient in the analyzed period. Of the fifteen units analyzed, five were considered 100% efficient. It was possible to conclude that the inefficient units presented excessive expenditures of inputs, for a low production of surveys. Each of these so-called inefficient units received the target value to become efficient both in reducing inputs and increasing output. It was verified that the efficiency can be reached in the analyzed sample more easily by the increase of the production, even though a greater distance to the efficiency frontier was verified, when compared to the distance from this to the inputs. Finally, it is important to emphasize, as a contribution, the process of constructing global performance indices or performance indicators, based on the original variables involved in the analysis.