http://repositorio.ufgd.edu.br/jspui/handle/prefix/1671 2026-10-17T23:06:26Z 2026-10-17T23:06:26Z Limonges , Felipe de Oliveira http://repositorio.ufgd.edu.br/jspui/handle/prefix/7103 2026-10-02T05:07:18Z 2026-06-29T00:00:00Z

Título: Os efeitos dos processos administrativos na permanência estudantil: um estudo no curso de administração (FACE/UFGD) Autor(es): Limonges , Felipe de Oliveira Primeiro Orientador: Mendonça, Jane Corrêa Alves Abstract: This study aims to analyze the influence of bureaucratic administrative processes on student retention in the undergraduate Administration program at the Faculty of Administration, Accounting and Economics (FACE) of the Federal University of Grande Dourados (UFGD). The research is based on the recognition that dropout in Brazilian higher education cannot be explained solely by socioeconomic and pedagogical factors, but also by institutional barriers present in university management. In this context, the study seeks to identify the main shortcomings in FACE’s administrative processes, understand how they affect students’ academic experience, and propose recommendations for improving these processes. To this end, a case study with a mixed-methods approach was conducted, combining documentary analysis, a questionnaire administered to students, and direct observation of administrative procedures. The collected data were analyzed using descriptive statistics and content analysis, enabling an understanding of both the quantitative and qualitative dimensions of students’ perceptions. The results showed that factors such as excessive documentation requirements and a lack of system integration negatively affect student motivation. It is concluded that the modernization of administrative processes, including the establishment of centralized student services, is essential for student retention. Editor: Universidade Federal da Grande Dourados Tipo: Trabalho de Conclusão de Curso

2026-06-29T00:00:00Z Marques , Cauan Dos Santos http://repositorio.ufgd.edu.br/jspui/handle/prefix/7102 2026-10-02T05:07:16Z 2026-07-09T00:00:00Z

Título: Feedback bilateral: percepções de líderes e liderados no contexto organizacional Autor(es): Marques , Cauan Dos Santos Primeiro Orientador: Antiqueira, Afonso Guilherme Ferreira Egídio Abstract: Two-way feedback has been recognized as an important tool for strengthening organizational communication, professional development, and team performance. In this context, this study analyzed the perceptions of leaders and employees regarding the influence of two-way feedback on communication, motivation, and perceived performance in a healthcare company located in Dourados, Mato Grosso do Sul, Brazil. The research was characterized as applied, descriptive, and quantitative, using a single-case study and a survey design. All 12 employees of the organization participated in the study, including 2 leaders and 10 subordinates, through two structured questionnaires. The data were analyzed using descriptive statistics and comparisons between the perceptions of the two groups. The results revealed a predominantly positive assessment of communication and of the role of feedback in professional development, motivation, and perceived performance. However, the main weakness identified was the limited openness to upward communication, reflected in employees' reluctance to express their opinions and in the perceived lack of receptiveness from leaders toward suggestions, which may compromise the effectiveness of organizational dialogue. Additional limitations were associated with workload and the irregular frequency of feedback. Despite these barriers, both leaders and employees demonstrated a high level of acceptance regarding the implementation of formal two-way feedback practices. It is concluded that adopting such practices can strengthen communication, increase trust between leaders and employees, and promote a more participatory organizational environment, provided that the process is planned, regular, and non-punitive. The findings should be interpreted considering the small number of participants and the fact that the study was conducted in a single organization. Editor: Universidade Federal da Grande Dourados Tipo: Trabalho de Conclusão de Curso

2026-07-09T00:00:00Z Neves, Vitória Miranda http://repositorio.ufgd.edu.br/jspui/handle/prefix/7028 2026-09-04T05:30:16Z 2026-07-03T00:00:00Z

Título: Indicadores de Burnout em profissionais de educação física: uma pesquisa em uma academia Autor(es): Neves, Vitória Miranda Primeiro Orientador: Morais, Manoela Abstract: Burnout Syndrome is characterized by physical and emotional exhaustion resulting from work activities, constituting an important issue related to workers' mental health. In this context, the present study aimed to analyze the indicators associated with Burnout Syndrome among Physical Education professionals working in a gym located in the municipality of Dourados, Mato Grosso do Sul, Brazil. The research is characterized as quantitative, descriptive, field based, and survey-type. Data collection was carried out through the application of a structured questionnaire based on the Burnout Characterization Scale (BCS), developed by Tamayo and Tróccoli (2009), administered to five Physical Education professionals working as personal trainers. The results showed low average scores in the dimensions of emotional exhaustion and dehumanization, as well as a reduced frequency of responses associated with disappointment at work, especially in items related to frustration, feelings of uselessness, and loss of professional meaning. A high level of identification of participants with their activities, perception of the usefulness of the tasks performed, and feelings of energy toward work were also observed, indicating satisfactory levels of professional fulfillment. It is concluded that the professionals investigated presented low indicators related to Burnout at the time of data collection, although the results reflect a specific reality of the organization studied and do not allow generalizations to other organizational contexts. Editor: Universidade Federal da Grande Dourados Tipo: Trabalho de Conclusão de Curso

2026-07-03T00:00:00Z Bogarim, Samuel Barbosa http://repositorio.ufgd.edu.br/jspui/handle/prefix/7027 2026-09-03T05:09:03Z 2026-07-10T00:00:00Z

Título: Marketing em redes sociais e decisão de compra dos estudantes de administração Autor(es): Bogarim, Samuel Barbosa Primeiro Orientador: Antiqueira , Afonso Guilherme Ferreira Egidio Abstract: This study aimed to analyze how social media marketing influences the purchasing decisions of Business Administration students at the Faculty of Administration, Accounting and Economics (FACE) of the Federal University of Grande Dourados (UFGD). The research was descriptive and quantitative and was conducted through a survey. Data were collected using a structured online questionnaire answered by 104 students selected through non-probability convenience sampling. The results indicated that Instagram and Facebook were mentioned more frequently than traditional search engines as the first option for product research. Visual and creative content showed a relevant influence on brand perceptions, while participants reported a low incidence of impulse purchases. Among the items analyzed, reading comments and reviews from other consumers had the highest level of agreement, exceeding the trust attributed to digital influencers. Within the limits of the investigated sample, it is concluded that social media marketing has a relevant influence on this audience’s decision-making process, particularly as a channel for information search and social validation. Editor: Universidade Federal da Grande Dourados Tipo: Trabalho de Conclusão de Curso

2026-07-10T00:00:00Z