Resíduos eletroeletrônicos, reaproveitamento e descarte: um estudo na empresa central informática de Dourados/MS

Abstract

With the technological advancement and the planned obsolescence of electronic equipment, the increase in the amount of waste generated by these components has worried competent bodies due to their high pollutant content, based on this problem the objective of this study is to determine which wastes are generated in the company and how the disposal of these in the company Central Informática in the city of Dourados in Mato Grosso Sul. The methodology used was a case study in a small company, using the qualitative and quantitative methods. There were also interviews with suppliers, a questionnaire sent by e-mail and WhatsApp to clients of the company Central Informática, in which 52 consumers set out to respond. Noting that manufacturers and suppliers do not have an active reverse logistics channel and the disposal of electronic waste is the responsibility of the company in question. It has been shown that the level of re-use of the company studied is 10%, depending on the demand, and that the disposal of 90% of its waste is carried out at a disposal point within the municipality. It was possible to analyze the final customers' awareness of the correct disposal of electro-electronic waste, in which they identified a lack of knowledge and the deficit of public policies aimed at the population, raising awareness and making collection points available. the possible impacts that this type of waste can cause to the environment have been verified, being the contamination of the soil, water and air including the increase of diseases.