Aplicação da metodologia Seis Sigma para melhoria contínua da qualidade em uma indústria alimentícia

Abstract

Competitiveness among companies requires them to look for alternatives not only to guarantee better products to customers, but also to the production process without waste and high costs. The present work presents the implementation of the Six Sigma methodology as a means of obtaining better results in the quality of the productive process and as an organizational change towards solving problems. The research was carried out through a case study, in which data and information pertinent to the proposal and implementation of improvements were collected. The DMAIC model was used to coordinate the steps, as well as the use of quality tools within each of the stages. It is noteworthy to obtain satisfactory results regarding the elimination of the problem of ham weight outside the specification, observed during the study, as well as, t he knowledge provided to all employees in the industry on the importance of making improvements, are as a first step for the cultural change of the sector.