Influência das práticas de gestão de pessoas na permanência dos empregados em um hotel na cidade de Dourados-MS

Abstract

People management and its practices over the years has increasingly becoming an important activity and a fee for organizations, at a time when it is intended to provide a talent organization and a pursuit to retain them. Thepersonnel turnover, measured by staff variation of people entering and leaving the organization is a phenomenon that occurs as a result of several internal factors of the organization or by personal initiative. Among internal factors, people management practices can influence a decision whether or not for people to stay. This turnover may result in impairments in quality and continuity of organizations' services. The objective of this study was to analyze the influence of people management practices on employee permanency in a hotel, in the city of Dourados. An exploratory study was carried out in order to know the profile and practices of hotel people management.Primary data that identify the influence of people management practices on the decision to stay or not were collected through the application of a questionnaire to the hotel employees.The people management practices were identified with the hotel manager through a specific questionnaire.The study revealed that people management practices do not exert a high influence on the decision of employees to remain working in the company, a large proportion of employees attributed no influence and relative influence over people management practices.