Análise da satisfação dos alunos do curso de administração da UFGD

Abstract

The objective of this work was to analyze the level of satisfaction of the students of the Administration course of the Federal University of Grande Dourados to present factors that can be improved. To that end, eighty-eight students answered a questionnaire containing forty-two questions divided into six categories: 1 - teacher involvement, 2 - student interest, 3 - teacher-student interaction, 4 - course requirement, 5 - organization of the course and 6 general student satisfaction. In addition, in the same questionnaire, students were asked to give a general satisfaction note for the course. The data were tabulated and converted into importance x performance matrix charts, separated by category. All scores, both of importance and performance, were allocated in the high importance x performance quadrant, indicating that the categories evaluated can be considered as the strengths of the course. Corroborating this, the overall satisfaction rate was 7.5, indicating the students' contentment with the course in general and reaffirming the high level of the Administration course of UFGD.