Elaboração de uma metodologia de gestão para pequenas obras em um escritório de arquitetura

Abstract

Due to the high competition in the construction scenario, it is necessary to use tools that help to optimize production, carrying out planning and control of the work, which aims to reduce the waste and costs of the projects. Moreover, the civil construction sector shows high rates of delay, lack of quality controls and a high rate of material waste. In turn, there is a need to make employees self-manageable, such as the master builder, allowing them to make decisions and be autonomous. Thus, this work uses the BPMN (Business Process Model and Notation) notation to analyze the work process flows, allowing to identify failures, points of improvement and propose changes in the flows, focusing on the increase of the autonomy of the workers in the construction site. In this way it is possible to eliminate waste related to unnecessary movements, with transportation and materials, reduce waiting times for decision making and establish parameters for continuous improvement from indicators. To that end, the object of study selected was an architecture company based in Dourados - MS, with the main focus being the design of architectural projects, and to a lesser extent, the management of small -sized constructions. In this way, the study aims at the work management, mapping the execution and the support processes that support it.