Aplicação do método de análise e solução de problemas no processo de repintura automotiva

Abstract

Amid the competition and constant striving to satisfy customers, organizations have to look for alternatives in their own production processes with clear purposes in terms of continuous improvement and, consequently, the reduction of waste. So, have well established production processes is a way to search for this purpose and gain efficiency. The processes should always be in continuous improvement, aiming at the optimization of the operations, reducing time, cost and satisfying customers ' needs. This work consists of a search action because attempts to identify, analyze and solve a specific problem, in order to achieve the elimination or minimization of this as a result. Before this, applies the Method of Analysis and Troubleshooting in a critical operation, following the logic of the PDCA Cycle to plan, implement, verify and standardize the results obtained by means of Statistical Process Control, using the concepts of continuous improvement, in the process of repainting in an Automotive Center located in Mirandópolis, São Paulo. Soon, uses quality tools during the development of the MASP, in order to get the correct solution to the problems that the company has been suffering. In the face of this application, the problem of leftover material on finishing operation was solved, thus avoiding waste by improving and standardizing activities of the mentioned operation.