Estudo de roteirização em uma distribuidora de bebidas em Dourados - MS

Abstract

Distribution logistics acts as a determining factor in the competitiveness of a distribution company for having the ability to efficiently program high vehicle utilization and optmize customer service. The present study has the objective of studying the delivery routing to analyze its efficiency under the application of a specific software in a beverage distributor located in the city of Dourados – MS. Having the management of distribution logistics aims to maintain high levels of delivery service, thus avoiding excessive costs. In order to perform the work, it was used as a scripting tool, the software Logware ® , specifically the Router ® module that uses the Clark and Wright method to solve the routing problem. This study had as principle to analyze the scripts currently used by the company, to apply the tool and to compare the results with those obtained by the optimal route. In order to reach the objective, exploratory research was used, with quantitative and qualitative character, followed by bibliographical research and case study. What can be noticed is that, after the application of the tool, confirmed that the route currently used in the company is ineffective, having several revisits in the same client and disorder in the sequence of delivery. In the comparison with the ideal route generated by the tool, the results were expressive, being 60% in the reduction in the time taken between delivery points and 17.5% in the total delivery time, 58% reduction in the distance covered and 38.2% reduction of total costs involved. The lack of management in the logistics of distribution generates great economic impacts, being calculated an excessive cost of R$ 6,069.18 per month and R$ 72,830.10 in the year.