Qualidade de vida no trabalho: percepções de empregados e empregadores

Abstract

This study aimed to evaluate the procedures in relation to the quality of life at work adopted in a company of the city of Dourados-MS, which analyzed the relevant speeches to the theme from the perspective of the employee and the employer. The research problem, which was the starting point of this work is: how is it possible to understand the speeches of the two ends of the labor-employer relationship and employee? To make the work was first developed a literature review in which aspects were searched as: labor relations, quality of life, absenteeism and quality of life at work. The methodological procedures used were: literature on the subject, choice of research methods, data collection and analysis. The collection was made through in- depth interviews and the adopted analysis method was content analysis. After transcribing the interviews, data were treated and observed that there was more close than differences in the statements of employees and employers about quality of work life (QWL). The officials interviewed showed well assimilate the QWL practices that the company adopts, but it was found that there is the possibility of senior management to implement new actions to bring quality of life for workers. The terms discussed in the Management course subjects, it can be said that many of them are present in day-to-day company searched. Research has shown that the critical study through interviews with employers and employees was relevant because this way we obtained a broad overview of the views of the staff of the company searched.