Inclusão de pessoas com deficiência nas empresas: o caso de uma cooperativa de crédito na cidade de Dourados-MS

Abstract

The current study analyzes the difficulties found by the head office of a Credit Cooperative, located in the city of Dourados MS, in order to understand how the firm treats the inclusion of people with disabilities in order to meet the Article 93 of Law No. 8.213 / 91. The research is a unique case study, which is qualitative by nature and its objective is to analyze the internal and external factors that hinder the recruitment and retention of disabled workers in the cooperative. The research has the intention to understand also whether these difficulties are related to their recruitment and selection policy to hire people with disabilities. Data were collected through semi-structured interviews with a pre-established script face to face with three managers of three sectors of the Cooperative, where the interviews were recorded with the use of a smartphone. In all, it was determined ten categories for analysis. The interviews were analyzed making use of content analysis technique where it sought up to reflect on the data collected by linking to the study goals. Through discussion raised and the results obtained, it is possible to note that there is lack of knowledge of the law by the cooperative managers. The research showed that the physical structure of the cooperative needs improvement to meet the staff, and the lack of skills required by the cooperative are factors that hinder the hiring of PCDs. Finally the study showed that hiring people with disabilities is related to the recruitment and selection policies of the cooperative.