O Sistema logístico reverso: um estudo de caso na Associação dos Agentes Ecológicos de Dourados - MS

Abstract

The present work aims at examining the role and importance of the Association of Ecological Agents of Dourados - MS in reverse logistics of solid waste generated by the municipality. At first, it was presented areas existing in the logistics branch, defining the importance and the characteristics of each describing and finally reverse logistics, emphasizing the life cycle of the reverse flow and post-consumer products. The methods used for data collection were interviews, observation, documentary and bibliographical research. Founded in 2003, the Association has been causing positive impacts to the City of Dourados through the project Recycles Collected, both environmentally and for society, creating job opportunities for people of low income, despite the difficulties found by it. In order to solve or alleviate the problems faced by the Association analyzed, were performed on data collected by confronting them with the concepts of reverse logistics, and then, drawn up proposals for improvements to the Association. Among the findings it was identified the necessity of enlarge the warehouse or to realize a planning of the installed capacity.