Recrutamento e seleção de pessoal nos setores de pós vendas das concessionárias de máquinas e implementos agrícolas de Dourados - MS

Abstract

This work was subject recruitment and selection of personnel and their goal was to analyze the recruitment and selection in the post sales sector concessionaires of tractors and agricultural machinery and farm implements distributors city of Dourados / MS. Thus we sought to characterize the companies in this sector, meet their recruitment and selection practices in the chosen field and analyze them from the theoretical framework on the issues involved. For this, a survey was done mission, vision and values of these companies on their corporate websites. Interviews were also conducted with business managers, human resources and post sales to collect data for this study. Among the main results, there is disclosure of vacancies by most companies, using employment agencies. The recruitment and selection process takes place between the administrative and post sales managers, each with their activity, and the administrative manager responsible for recruiting and post sales for selection. The most widely used screening method was the interview. And to retain these professionals, companies use some retention strategies of people with the professionals in this area, as the disclosure of performance ratios.