Satisfação no trabalho dos servidores da prefeitura municipal de Amambai – MS

Abstract

The study of job satisfaction has become more and more frequent, given the importance of understanding which factors are crucial to keeping an individual satisfied in their work activities. Managers looking for improvements in order to keep their employees happy can automatically guarantee good results for the organization. This study aimed to measure the degree of satisfaction of the employees of the Municipality of Amambai/MS in relation to the dimensions of colleagues, salaries, supervisors, nature of work and promotions. The present study has a quantitative character and used the Job Satisfaction Scale (EST) as a reference, developed and validated by Siqueira (2008). For data collection, a structured questionnaire was applied in person to 165 employees of the municipal government of Amambai-MS and 155 valid questionnaires were obtained. The categories of analysis were the profile of respondents, as well as the degree of satisfaction of employees in the dimensions of colleagues, managers, salaries, nature of work and promotions. The results indicate that the municipal servants of Amambai/MS are satisfied with their work, with an overall average of 5.02. The most prominent dimension is in charge of "satisfaction with the boss", with an overall average of 5.8, while the dimensions satisfaction with the nature of work and satisfaction with colleagues had averages of 5.4 and 5.3, respectively. The study also shows that public servants signaled a state of indifference regarding the dimensions of salary and promotions, that is, they are neither satisfied nor dissatisfied. Thus, it was evident that the dimensions “satisfaction with colleagues”, “satisfaction with the boss” and “satisfaction with the nature of the work” can be factors capable of keeping employees satisfied in their work.