Desafios da assistência à saúde indígena sobre a ótica dos trabalhadores da maternidade do Hospital Universitário de Dourados/MS

Abstract

The access of indigenous populations to services requires from SUS differentiated strategies which consider the socio-epidemiological, cultural and operational specificities of this population, in order to provide the indigenous user with a welcoming service that is comprehensive, differentiated and with equity. This study aimed to identify the challenges faced by nursing professionals in the maternity sector of Hospital University in providing assistance to indigenous patients in the macro-region of Dourados. The methodological path had a qualitative approach. The research informants were twenty-six nursing professionals working in the maternity ward of the referred Hospital. Data collection was performed through a semi-structured questionnaire, which was built by the author herself, based on Browne et al. (2016), and that was applied to professionals. The interview consisted of open questions and the answers were recorded by the researcher during the interview and later transcribed for analysis. It was found that among the difficulties are: the lack of courses or training when starting work with the indigenous people; communication difficulties, absence of an interpreter, lack of knowledge and excess of patients. Therefore, there is a need for training prior to the start of work with indigenous people and constant qualification, encompassing cultural aspects, so that nursing, through cross-cultural care, can act effectively and humanize.