Análise quantitativa dos modelos transacional e transformacional: um estudo de caso

Abstract

Leadership, considered a behavioral phenomenon, has been studied both in the academic and organizational spheres due to its effects in different environments. This study aims, based on the Contemporary Theory of Transformational and Transactional Leadership, to identify the predominant leadership style in the perception of the leaders and the subordinates of a company in the retail branch of civil construction in the city of Dourados - MS. This is a study characterized as descriptive research of quantitative approach. The primary data were collected from eleven subjects, which were divided into two target populations: leaders and subordinates of the studied organization. We chose to use the survey method, with the application of a questionnaire. For primary data collection, we used the Multifactorial Leadership Questionnaire (in its most recent version, Form 5X, 2004). Statistical techniques were used to analyze and interpretation of these data, such as quartiles and median analysis, mean analysis, correlation and regression. The results show that the leaders believe they exercise transactional leadership; however, their subordinates perceive a style more focused on transformational leadership, but with transactional leadership behaviors. It is also possible to verify the existence of variations between the evaluations of the leaders and their subordinates, observing variations that reach 100%.