Gestão da manutenção em uma agroindústria através da implementação de kPI’s

Abstract

The global landscape is becoming increasingly competitive due to the growing number of organizations entering the market. Therefore, it has become even more essential for organizations to seek to improve their sectors. The Maintenance Planning and Control (MPC) sector is a key area for ensuring the organization's performance. Therefore, monitoring performance indicators is fundamental to understand its behavior and adapt it according to the results, in order to achieve good overall results for the organization. This study proposed the development of MPC management in an agribusiness in Dourados-MS, through the identification and monitoring of Key Performance Indicators (KPIs). The research addressed the importance of KPIs in enhancing MPC efficiency, aligning with the organization's strategic objectives. KPIs related to maintenance planning and scheduling were identified, and data on the handling of notes and orders were analyzed. The implementation of weekly KPI monitoring resulted in significant improvements in adherence, and the survey of indicators related to order and note handling indicated areas for improvement. Performance indicators monitoring was enhanced, and problems and improvement opportunities were identified. There is a suggestion to expand the range of indicators and continue the continuous improvement in maintenance anagement.