Administração de materiais hospitalar em um hospital público: na perspectiva do gestor

Abstract

This study aims to evaluate the perspective of manager management of hospital supplies to a public hospital in the city of Dourados, MS, checking the operation and observing the means that enable the best proposals and propose alternative implementation of actions aimed at solving the logistical problem. Regarding the methodology of the research was a case study in a public hospital in regional coverage; data collection was done through systematic observation and interviews to three employees of the organization: the Managing Director, the head of the stock, the head of the purchasing department, the approach used in the data analysis was qualitative. The results showed that the methods used by the hospital to inventory control materials are manual methods, products conference in item entry in stock, control of outputs of materials, the physical inventory and the use of an electronic system inventory control. Some negatives such as poor use of inventory control software, the shortcomings of the physical storage facilities of the materials were detected. Finally, it is understood that the management of materials has a determining factor for hospital performance; his administration has sought improvement in operational processes, but needs some improvements, and a better infrastructure for greater organizational effectiveness.