Impactos da pandemia COVID 19 no setor acadêmico de uma instituição pública de ensino: um estudo de caso

Abstract

The purpose of this work is to express the diagnoses of the 2020 period of the processes of the Central Relationship sector of the Federal Institute of Education, Science and Technology of Mato Grosso do Sul Campus Dourados. The study sought to analyze the impacts caused by the new Corona Virus (Sars-Cov-2) pandemic on the sector's processes, aiming to answer whether the changes in the processes impacted the number of processes carried out by the sector in the respective year. The case study method was adopted with an exploratory research through a survey in the studied sector. As a result, information was collected that generated subsidies for the analysis of the processes and impacts of the new Corona Virus pandemic (Sars-Cov-2) and proposals for improvement. Thus, there is a change in the processes in accordance with the principles of public administration, meeting the wishes of the taxpayer. Access to the portals and official documents of the agency involved was required. Thus, the adequacy of the processes was observed in order to alleviate the impacts of the new Corona Virus (Sars-Cov-2) pandemic, using its human, intellectual and information technology resources.