Bases do comprometimento das gerações X e Y em organização pública

Abstract

Organizational commitment, in its various approaches, is an important tool to understand the relationship between individuals and the organizations for which they work. These individuals have distinct attributes, which can be shaped by the environment where they live or be characteristics of the generation to which they belong. These characteristics, in turn, can determine behaviors and influence the levels of their organizational commitment, determinant for the company's performance. The objective of this work was to analyze the bases of organizational commitment of a public organization’s employees, belonging to generations X and Y. The research instrument was a questionnaire containing 39 questions. For the application of the instrument, two departments were chosen. Of the total number of employees approached, after fitting the research criteria, 31.7% responded the questionnaire. The data were tabulated and descriptively analyzed according to a multi-basis model, called the Organizational Commitment Base Scale (EBACO). The results show that there is no change in the bases of commitment when it comes to generations separately. Among the evaluated bases of commitment, the most expressive result was in the Obligation for performance, with high commitment, and in the Scarcity of alternatives, classified as low commitment, both desirable results for the organization.