Estudo da transparência ativa de uma instituição de ensino superior com base na Lei de Acesso à Informação

Abstract

Information transparency is becoming more and more necessary, especially in government websites, once access to information is of collective interest and encourages the participation of society, favoring the democratization of public bodies and institutions. Such transparency is supported by Brazilian Federal Law Nº 12,527/2011, known as Law on Access to Information (LAI), which regulates the constitutional right of citizens to obtain information from any public body or institution. This research was based on the problematic related to the difficulty of obtaining information from higher education institutions, which can result in several negative effects both for the institution itself and for the internal and external community that these institutions serve. In this context, the question that guided this research was: How to optimize a Public Higher Education Institution’s active transparency? This research aimed to analyze the Universidade Federal do Mato Grosso’s (UFMT) website content, from 2017 to 2018, concerning LAI’s guidelines, as well as describe how it is implemented from the perspective of active transparency. A case study with a qualitative approach was used as a methodological procedure, whose data collection took place with systematic observation, documentary analysis and interview with the UFMT managers; such techniques were associated to analyze the current active transparency stage in attendance to LAI on the UFMT’s website. In an early analysis to the menu Access to information of the institution's website, the opportunity for this study’s intervention was noted, once through an internal environment analysis some failures were noticed; however, during the time this research was developed, the content of this menu has undergone some positive adaptations, which demonstrates that the UFMT is an open institution. The 5W2H management tool was used for the action plan proposals, giving suggestions that could contribute to remedy possible difficulties that prevent a full active transparency towards the users of the website, as well as to extend the benefits of said Law, besides being able to improve communication with the academic community, as well as positively impact the visibility and image of the University. In view of this study, it was concluded that this research provided a discussion that allowed the knowledge of LAI applicability, besides the existing gaps concerning the UFMT.