Principais mudanças na gestão da qualidade após a crise de 2017 nos frigoríficos de aves na região de Mato Grosso do Sul

Abstract

The focus of this work is on the change in quality management processes in a poultry slaughterhouse in Dourados, Mato Grosso do Sul after the federal police operation of “carne fraca’’ in 2017. The expectation for 2020 is that national meat production will supply 44.5% of the entire world market. This research focus on comparing the main changes of poultry slaughterhouses after the operation occurred in 2017, identifying such on account of its methodology, this research is configured as a qualitative approach research that uses as a tool two questionnaires applied with quality assurance technicians cold storage. The results showed that the operation has directly affected the management of the quality of the refrigerator analyzed, since the quality management had to adapt to the new sanitary requirements imposed. The main changes were the reduction in slaughter, the increase in the number of inspections, the increase in the number of inspectors of the Federal Inspection Service (FIS), quality assurance and greater autonomy, and the number of employees, machines and equipment began to increase sanitation, occurrence charges in relation to the quantity of internal analyzes that have become daily and in all productive stages. After all these requirements the refrigerator analyzed sought to adapt the requirements resulting from the “carne fraca’’operation.