O Emprego da operação cross-docking: estudo de caso em uma rede de Hipermercado Atacado-Varejista X em Dourados/MS

Abstract

This work constitutes an exploratory and descriptive study in a wholesale-retail Hypermarket. Its goal was to evaluate the possibility to implement the philosophy cross-docking as a distribution system, or make a comparison of theoretical with the real data obtained from the supermarket, whether this supermarket uses this model. Cross-docking is a practice of a logistical operation that makes the combination of goods from different origins. This practice requires a large area for the receiving the materials to be sorted, consolidated and stored until they are shipped. This operation is used to reduce inventory storage by streamlining the flow between supplier and the company. The case embraces the center of distribution in Campo Grande and the unit refueled in Dourados, both located in Mato Grosso do Sul. The system cross-docking have showed efficacy as an excellent strategic tool, especially for networks supermarkets. In this study, the company investigated showed all requirements for this operation to work correctly, and proved adept this philosophy and enjoy the benefits that this technique offers. There are benefits such faster delivery of goods, lower costs of delivery and material handling, optimization of physical space of center distribution, among others. The cross-docking has also other advantages that are certainly attractive for any company, as well as the Wholesale-Retail Supermarket X.