Educação e inclusão digital de pessoas surdas no ensino superior: avaliação de acessibilidade em portais de internet de universidades públicas de Mato Grosso do Sul

Abstract

Accessibility in virtual environments is an important factor in ensuring inclusion, equality and autonomy for all users, including deaf and hard of hearing people. Making a website accessible means removing barriers that impede interaction and access to digital content. In this context, the guiding question of this study is: How does the systematic evaluation of accessibility resources for deaf people on university internet portals contribute to improving the quality of accessibility? Considering that there are guidelines that guide web accessibility, such as the World Wide Web Consortium (W3C) and the Electronic Government Accessibility Model (eMAG), this work has the general objective of: Developing an instrument/protocol for assessing accessibility for the deaf, in the main resources available in the virtual environments of universities. As a methodological procedure, a bibliographical research associated with experimental development research was carried out. As for the approach, the prescriptive-descriptive-evaluative was used.The research was conducted on the internet portals of public universities in Mato Grosso do Sul (UFMS, UEMS and UFGD), and five activities were included (information on accessibility in the environment, home page, library, social networks - Instagram and virtual learning environment - AVA). The analysis of the data shows us that universities have made improvements in accessibility on internet portals, but we see that they still do not reach the linguistic and cultural perspective of deaf and/or hearing impaired people.